Support, Social Technology, and Trust

As Don mentioned earlier this week, we took the plunge and entered Forrester's Groundswell contest. To me, I believe this is the ultimate testament to what you, the community, are doing on DevCentral everyday (check out this page - it's pretty cool). Back when we started this thing, it was simply to help folks learn how to tap into F5's groundbreaking iControl API. After asking users, we learned that folks needed some assistance getting started. Surprise, surprise - understanding terms like WSDL, SOAP, and related things were a bit new to F5's traditional users! With backgrounds in software, where forums...

"Whew. Social technology smoke. Don't breathe this."

Another great clip featuring the folks at BlendTec and Forrester's Josh Bernoff! Nothing like blending ALL of the social media technologies, huh?   Technorati Tags: social media, groundswell, will it blend?, blendtec, f5, jeff browning, devcentral