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Lori MacVittie - Two Different Socks
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posted on Friday, August 15, 2008 9:34 AM

Dear Internet Tough Guy,

You know who you are. You're the individual who has an insecurity complex, probably due to a sad childhood, the story of which no one is really interested in hearing. You're the troll that prowls technology blogs and forums looking for someone to voice an opinion with which you disagree just so you can tell them they're an (idiot|moron|fool) without any context or reference.

You're the person who posts comments without leaving a name, e-mail address, or website because deep down you're afraid of voicing your opinion (insults) without hiding behind the digital equivalent of mommy's apron: anonymity.

InternetToughGuy You add nothing of value to the conversation. Your observations are little more than school-yard bullying, comprised of name calling and vitriol for which you'd likely receive a good mouth washing if your mother heard you.

You're the individual that makes other people question the usefulness of the Internet.

You've left some comments on posts here calling other posters and bloggers such creative names as "moron". Comments here are moderated, by the way, so if they actually appear online it's because they've been "approved". In the past, I've generally allowed such comments to be posted, but as of today - no more.

I've spent eight long years in the public eye. Writing for trade publications, authoring books, and blogging. I'm tired of hearing from you, Mr. Internet Tough Guy, with your potty mouth and your bad attitude and your insults. I've heard it all in those eight years, some of it more than once. I'm tired of it. So I have two choices: stop interfacing with the public or stop you from interacting with the public, at least in any setting over which I have control. 

I've decided I'm not ready to quit, so guess which option that leaves?

If you want to disagree with me, please do. If you want to point out an error in logic, or a poor assumption, or a better technology - please do so. If you want to disagree passionately, go for it. But if the entire substance of your e-mail, forum post, or comment on a blog is "you are a moron", don't waste your time because it's not going to see the light of day.

I know this is hard, Mr. Internet Tough Guy, but think before you post. If you wouldn't say it with your mother looking over your shoulder, then it's likely you shouldn't post it.

And if you don't want people knowing you said it, then you definitely shouldn't post it at all.

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Posted In: Randomness,

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8/15/2008 12:02 PM
Gravatar You know, I've been thinking about this, and just to tie this back to technology I think I'm going to go work on an iRule that filters out anyone using the word "moron" or "idiot" in a comment that automatically rejects the comment.

Or maybe redirects the poster somewhere else. Like a certain YouTube video.

Cause with iRules, you can do that kind of thing.

Lori MacVittie
8/15/2008 12:30 PM
Gravatar No need for a rickroll...just toss up a single page with the word "PLONK" on it. Ah, for the good ol' days of the killfile...
jquinby
8/15/2008 12:58 PM
Gravatar Don't f5 customers use this site?

Why are you saying this publicly instead of confronting the person privately?

I think this is pretty darn unprofessional of you to post on a public portion of the site. Angry or not this is not justified, especially something that is used by your customers.



James Nachaski
8/15/2008 1:09 PM
Gravatar @James

If the person(s) in question had offered their name, e-mail, or website then it would be possible to confront them in private. However, the definition of an Internet Tough guy is, after all, that they wrap themselves in anonymity in order to insult and berate other users.

F5 customers, as well as others, use this site, yes. I am not angry, I am tired, and it isn't just on this site, it's across the Internet as a whole that this has become problematic, a pandemic, even.

Internet Tough Guy is a meme; it's a representation of every troll that posts on every site/forum/blog using anonymity to shield themselves while launching unprovoked, unwarranted attacks on other users or the poster.

I'm sorry you feel that posting this in public was unprofessional, but thank you for being calm while pointing out your opinion. That is the point of the post, after all.
Lori MacVittie
8/15/2008 1:19 PM
Gravatar Yeah, people are jerks.

Ban his ip.

Problem solved.

I just thought it was odd that you would use the same inflammatory verbiage that you are complaining against since your tags are using "idiot", "moron" etc.

Anyhow, I am going to go write some irules now thanks to devcentral!
James Nachaski
8/15/2008 1:26 PM
Gravatar @James,

They are indeed, unfortunately. I'd love to ban the IP, but I worry about proxies and NAT and the potential impact on other users coming from that IP. Until IPv6 gives us all our very own, personal IP addresses, banning based on IP is still problematic.

I think that more users like you, able to be calm and professional when addressing what you believe is bad behavior, would go a long way toward reducing the number of Internet Tough Guys out there. Because they'll be back, they want to see how their words were received. It's part of their game, and they can't resist replying.

That's a good point about the tags. The title is the entire text of a comment posted on a blog, but the tags - maybe not necessary.

Heh. Have fun writing those rules and glad that you think enough of DevCentral to care about presentation and what gets posted. That's awesome cool.
Lori MacVittie
8/15/2008 2:49 PM
Gravatar Great post Lori! I feel fortunate that my blog has received very few anonymous "moron" posts, but that's also why I also have moderation turned on (in addition the ridiculous amount of blog-spam from robots).
Todd Biske
8/17/2008 8:34 AM
Gravatar Moderation helps to prevent the obvious trash from reaching the public however there's quite a bit of administrative overhead that is required to maintain that.

Having some anti-spam filters in place like Akismet (for WordPress users) as well as some sort of filter that maybe looks for "bad words", URLs, and the like help break it down. But there are so many ways around that it becomes a real cat and mouse game.

Banning by IP is fine for a recreational type forum, but when the forum is used to help service customers that's not really an option.

DevCentral is a community, and when someone attacks a member of that community we have to band together and reject that. As Lori stated, if the issue was of a difference of opinion that's one thing, but calling someone a moron or an idiot only proves one point, that the instigator is the idiot or moron; I'm not sure it's the point the instigator is trying to make. :)
Bill Church
9/15/2008 9:56 AM
Gravatar ok well that picture just made my day lol.
RPO
11/5/2008 12:29 PM
Gravatar Salute

I applaud your audacity to take on the Internet Tough Guy.

The only way I can see someone being offended that you are calling out the Internet Tough guy, is if they have never had to deal with them.

I get so tired of pouring thru forums and such looking for a solution to a problem. And instead of easily finding it, having to wade thru page after page of drivel where someone is commenting on the stupidity of someone elses genuine suggestion.

And the question always crossed my mind... Why was this allowed to be posted? It contributed nothing to the subject, and in some cases simply started a flame fest.

Kaalinashi
Kaalinashi

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