According to Gartner, “By 2012, 20 percent of businesses will own no IT assets.” While the need for hardware will not disappear completely, hardware ownership is going through a transition: Virtualization, total cost of ownership (TCO) benefits, an openness to allow users run their personal machines on corporate networks, and the advent of cloud computing are all driving the movement to reduce hardware assets. Cloud computing offers the ability to deliver critical business applications, systems, and services around the world with a high degree of availability, which enables a more productive workforce. No matter which cloud service — IaaS,...