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ASM module Error

Updated 1/15/2013 • Originally posted on 15-Jan-2013 by Luiz Philip 0

Hello guys,

I made a privisioning at Big IP activating ASM Module, However it's not starting whith sucess.

First the problem was whithin the database, ASM module was not able to connect to it. I solved this issue but now I facing another error.

Big IP utility config is reporting that ASM is not ready. At ASM log files, it reports the following message:

Status Code: 01310027

ASM subsystem error - calling sub 'prepare_files' encountered fatal error: 'Can't exec '/usr/share/ts/bin/prepare_files.pl -site:1 -func:PrepareSiteFiles''

Could someone help me whith this issue?

Thanks in advance

Philip

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Updated 15-Jan-2013 • Originally posted on 15-Jan-2013 by Pascal Tene
Luiz,
This may be due to an unsupported combination of provisioned modules. What is the platform, version and the modules already provisioned?

you might want to open a case with f5 support and send qkview for analysis.

Thanks,
Pascal.
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