I recently setup a new access policy that authenticates via Radius to a ACS server that in return does two factor authentication with SecureID.
The issue that I'm seeing is when you provide a new user with a new SecureID token the first time they login they are asked to set a pin. What happens on the login page in APM is once the user enters there username and token without pin, they get presented a blank text input and submit button without any indication what to enter in the field. This is the input to set a new pin, then you will get two more after this verify pin and then newpin with token number. All of these prompts functionally work and will set a pin and successfully login in a user. However I can not present this to the user without some sort of indication to the user as to what to enter. Such as "Enter New Pin" "Re-enter New Pin" "New Pin + Next Token".
Any help would be appreciated. Thanks in advance.
no direct experience, but does this help at all?
Has anyone found a solution to this issue? I having a similar issue.
you really sure it is that similar? the original question was 4 years ago, the F5 software changed a lot since then. you see exactly the same happening?
Actually I ended up having to put in a feature request. I needed to change the wording "Next Code" when a user is changing an RSA PIN in VMware Horizon client (using RADIUS on the back end to communicate). So while my issue was similar in the fact that the wording needs to be changed, it is just on a different screen.
ah clear. because the customization points to quite some RSA token change messages. but when the Horizon client is involved it becomes more interesting.