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ASM signature upgrade notification

Hi all. I have an A/S cluster running on version 13 HF2. Today I observed that there was an update available for ASM signatures. I upgraded the active unit automatically with the new attack signatures file and then I pushed the config to the standby (there are no active ASM policies atm). I confirmed that the standby unit had the same file after the sync but it keeps asking for upgrade having the yellow pop up notification appearing at top left corner. I tried to upgrade the standby unit as well but all it says is that has the latest upgrade. Does anyone have any idea if this is a know issue ?? Thanks

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

This is a known issue (ID527240), and should automatically resolve itself overnight when the system's cron job checks for available updates.

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Comment made 06-Oct-2017 by HG 341

Hi chris. Thanks a lot for your answer.I have upgraded the signatures about 2 days ago but i'm still receiving the same prompt. I also checked "Release Information: Hotfixes: BIG-IP 13.0.0" but I vouldn't find the ID you mentioned above.Any ideas ?

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Comment made 06-Oct-2017 by Chris Grant

I would suggest opening a ticket with support. Give them the ID(527240) and let them know that you have already waited two days. Also, make sure that the system can access the callhome.f5.com server to check for the latest version of updates.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Hi, we are experiencing the same issue, although harmless, they cant explain why it is still appearing.

were you able to resolve this?how?

thank you very much

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