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cant install hotfix

I have 3 boot locations (hd.1, hd.2 and hd.3), I uploaded the hotfix and when I go to install it via the gui it asks for the volume set name and there is nothing to select. According to the instructions I type "siterequest" and I receive "only alpha numeric characters of lower case and hyphen are allowed as name of volume".

I also tried hd1, hd2, hd3, hd.1,hd.2,hd.3

Any suggestions?

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

In order to install a hotfix from the GUI, you have to have an inactive partition already running the base version of the hotfix you are trying to install. For example, if you are currently booted on HD.1 and you want to install your hotfix (let's say it's 11.4.1 HF3), you'll have to have the base image of 11.4.1 installed on HD.2 or HD.3, and then you'll install your hotfix on top of that base.

Or you can do this through TMSH and I believe it'll install the base image, and then the hotfix on top of that in one step:

install sys software hotfix .iso volume

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Yes thats what I have. I actually called tech support and they mentioned the document was a little off. It will not accept as a volume hd.2 or hd.3 etc even if they are inactive. You only have to (contrary to instruction document) type in the number its self, 2 or 3 etc.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Right, only a number. I've encountered this before. I seem to recall a behavior change between v10 and v11 where in v10, the dropdown would always let you select an inactive partition to install on. In v11, the dropdown behavior changed where you had to manually specify a partition.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

You could try the command line and use this:

tmsh install sys software hotfix volume HD1.2 reboot

Also, don't forget that you can use the Tab key to auto populate commands while in TMSH.
After you type in the "volume" portion of the above command, you can simply hit the Tab key and all your possible volume choices will be listed.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Thanks, I tried the cli as well, but good to know about the tab to see the volume options. Thanks.

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