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Firepass Terminal Server Access Problem

Updated 1/14/2013 • Originally posted on 14-Jan-2013 by Mauricio 0

Hi, 

 

I will need your help please, 

 

Customer has a Firepass, we I try to acess from non corporative PC I got a error certificate, but if I try to acces from corporative PC works. Firepass has a license for terminal server access.

 

From non corporative PC only works if I install the certificate on PC, any idea? Do I need to install intermediate certicate?

Regards. 

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER
Updated 14-Jan-2013 • Originally posted on 14-Jan-2013 by What Lies Beneath 6427
It would certainly seem you need to install an intermediate or root certificate on non-corporate devices. I'm not familiar with Firepass but this is either going to be a case of downloading and installing whatever is necessary on all non-corporate devices or specifying the relevant chain/root certificates on the Firepass, if possible.
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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER
Updated 14-Jan-2013 • Originally posted on 14-Jan-2013 by Seth Cooper
Mauricio,

Are you getting the certificate error when logging on to the Firepass webpage or when launching a terminal server resource after you are on the firepass webtop?

Seth
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