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I got blade 4 powered DOWN message on VIPRION 4400

Hi, I’m Aaron. I got messages on 8th Oct as below.

Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 2 powered DOWN. Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 3 powered DOWN. Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 4 powered DOWN. Oct 8 14:32:06 slot4/hostname notice clusterd[4022] : 013a0010:5: Blade 4: blade 2 powered up. Oct 8 14:32:06 slot4/hostname notice clusterd[4022] : 013a0010:5: Blade 4: blade 3 powered up.

As you see, blade 4 did show ‘powered Down’ but didn’t show ‘powered up’ message. And then servers connected to blade 4 didn’t work(specifically performance was absolutely low so I could not use this machine.)

Can you guys tell me what the message ‘blade powered Down’ and what the effect of it is? And I want to know how I can solve this problem.

Thanks. I’m waiting for any kind of help.

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Answers to this Question

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

First highly recommend if this happens more than once or an active production device to open a case with F5 support.

Can you share the software version you are running? Also able to share any other info or more of the logs?

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Comments on this Answer
Comment made 1 week ago by SeoheonChoi 10

Software version is BIG-IP 10.2.4 Hotfix 13(I know that it is EOSD now) and I couldn't find any other logs. There were only logs about 'pool members up or down'. Model of this machine is VIPRION 4400 and symptoms(all the servers connected to blade 4 had a problem that response time was later than usual about 1~3 more second.) only happen on the blade 4.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Please provide below command output:

tmsh show /sys cluster tmsh show /sys version

Suggest you open a ticket with vendor too.

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Comments on this Answer
Comment made 1 week ago by SeoheonChoi 10

Output is as below.

Sys::Cluster: default

Address 1.1.1.100/24 Availability available State enabled Reason Cluster Enabled Primary Slot ID 2 Primary Selection Time 0

Sys::Cluster Members ID Address Availability State Licensed HA Clusterd 1 1.1.1.101 availabled enabled true standby running 2 1.1.1.102 availabled enabled true standby running 3 1.1.1.103 availabled enabled true standby running 4 1.1.1.104 availabled enabled true standby running

Software version is BIG-IP 10.2.4 Hotfix 13 and I know that it is EOSD(End of Software Development) so now I think I can't open this case.

Model of this machine is VIPRION 4400 and symptoms(all the servers connected to blade 4 had a problem that response time was later than usual about 1~3 more second.) only happen on the blade 4.

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