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Problem : Can not login to Admin (LTM)

Hi,

I have problem with one of my F5. I can not login. Error page on log is :

May 5 16:23:13 LTM-01 err httpd[26217]: [error] ajp_read_header: ajp_ilink_receive failed May 5 16:23:13 LTM-01 err httpd[26217]: [error] (120006)APR does not understand this error code: proxy: read response failed from (null) () May 5 16:23:14 LTM-01 err httpd[26205]: [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 () failed May 5 16:23:14 LTM-01 err httpd[26205]: [error] proxy: AJP: failed to make connection to backend: localhost May 5 16:23:17 LTM-01 err httpd[26207]: [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 (*) failed

What should I Do ?

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Answers to this Question

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

you may try to restart httpd and tomcat to see if it helps.

# bigstart restart httpd  
# bigstart restart tomcat

you may also generate qkview (before restarting httpd and tomcat) and open a support case.

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Hi,

after restart httpd and tomcat, it able to login, but some menu not available (Statistic, iAPP, local traffic, device management, network and system)

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Comments on this Answer
Comment made 08-May-2015 by What Lies Beneath 6708
I'd suggest trying a different browser too, just in case.
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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

I already use different browser and get the same result.

Is it ok to restart F5 ?

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Comments on this Answer
Comment made 14-May-2015 by nitass 13357
yes, you can but you may not be able to find a root cause because unit reboots. you may open a support case before reboot. so, support engineer can gather whatever data they want before.
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Comment made 12-Oct-2015 by MOHIT 398
Hi Fajari, What are the results post opening the support case
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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Check the disk space, I've experienced this once before, and the /shared storage was at 99 percent capacity.

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