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problem in certificate in win xp

hello , the customer has two cas sever and the F5 load balancing them , the certificate was axpired so he install another valid certificate , the issue : all OSs working fine with the new certificate but machines which it's os is Xp have certificate error

please , is there any solution to solve that issue ? is there any problem if i install the certificate manually or via active directory ?

thanks in advance Moustafa

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Hi Moustafa, Could elaborate on the part of F5 on all this? Why is it related to F5? Thank you, Steve

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Comment made 15-Jul-2018 by Moustafa Abdelkader 55

hello Steve ,

its related to the F5 because the customer install the license in the F5 ,and its the only major change which the customer had done, so we suggest the issue related to f5

Regards , Moustafa

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Comment made 15-Jul-2018 by surgeon

Can you provide more details about the issue? What do you mean by telling "Certificate error" ? What kind of application you are using? IE, FF, Chrome? Version? Exact error?

If you updated certificate on the big-ip it does not mean that this is the big-ip issue. Please be more specific. we are not wizards.

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