Suppose a particular user is trying to access www.abc.com but he gets the 500 error code. What could be the possible scenarios that we could check in F5?
All 500 errors are responses from the server and are not generated by F5, your first port of call would be to speak with the application owners
500 Internal Server Error
The server has encountered a situation it doesn't know how to handle
can it ever be F5 issue? if yes,when and how to troubleshoot on it/
Are you getting a 500 when accessing the server directly?
As mentioned before, the error is generated by the server when it can't handle the request, custom settings could potentially prevent the server from handling traffic as expected but you'd need to review your virtual server settings
thank you,got it