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Hi all

This week I had to prepare a Big IP for a test. This is a Strongbox appliance (big ip 3900). I put the Strongbox license on it. After upgrade and installing of the license I was unable to connect to the device via the root account.

Now I'm trying to use virtual editions (strongbox) with license and I have the same weird problem.

Does anybody know why this is happing.

I also tried resetting the root account password by rebooting the VE in single user mode and changing the password, then rebooting, nothing changes.


Thanks for your help


Kind regards

1 Answer(s):


The strongbox license shouldn't disable root access, but having the 'appliance mode' license token enabled would.

sol12815: Overview of Appliance mode

You should be able to generate a strongbox license without appliance mode to avoid this issue.


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