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View certificate creates error

Hello,

when trying to look at a certificate (System->File Management->SSL Certificate List->Certificate) the gui displays only "An error has occurred while trying to process your request."

Log-Entry in webui.log says

    2017-07-27 11:16:12,042 ERROR [TP-Processor2] ssl_005fcertificate.properties_jsp:_jspService     -  Exception caught in     Management::urn:iControl:Management/KeyCertificate::get_certificate_subject_alternative_name()
Exception: Common::OperationFailed
        primary_error_code   : -2 (0xFFFFFFFE)
        secondary_error_code : 0
        error_string         : Not Found

The error occurs only in some partitions.

Any suggestions?

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Comments on this Question
Comment made 27-Jul-2017 by Ilian Ivanov 517

What is the F5 software version?

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Comment made 27-Jul-2017 by mwi 54

Software Version BIG-IP v12.1.1 (Build 0.0.184)

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Answers to this Question

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USER ACCEPTED ANSWER & F5 ACCEPTED ANSWER

Can you check is that your case:

602502-3 : Unable to view the SSL Cert list from the GUI Component: TMOS

Symptoms: When you try to see information about any SSL certificates in the GUI, it displays an error: An error has occurred while trying to process your request.

Conditions: Can not view any SSL certificates in the GUI if at least one certificate has a double extension(like test.crt.crt) in its name.

Impact: Unable to view the any SSL Cert from the GUI

Workaround: Delete such certificate through TMSH and reimport without .crt extension in the certificate name.

delete sys file ssl-cert test.crt.crt

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