Nick_Palmer_f5
May 26, 2017Nimbostratus
APM: Dell Wyse Zero Client RADIUS Auth Issue
APM policy does 2-step verification (AD and RADIUS). Connecting from the Dell Wyse Zero client (Teradici) to VDI just stays on the logon screen after credentials are entered. Removing RADIUS Auth from the policy fixes the authentication issue for the Dell Wyse Zero client. Here is the excerpt from the APM log:
13:07:27 PDT 2017 notice MyF5 tmm1[8211] 01490517 /Common/VMware-View_default.app/VMware-View_default:Common:c7e7b430: User-Agent header is absent or empty
13:07:27 PDT 2017 notice MyF5 tmm1[8211] 01490500 /Common/VMware-View_default.app/VMware-View_default:Common:c7e7b430: New session from client IP 10.24.0.157 (ST=/CC=/C=) at VIP 10.160.153.7 Listener /Common/VMware-View_default.app/VMware-View_default_proxy_https (Reputation=Unknown)
13:07:29 PDT 2017 notice MyF5 tmm1[8211] 01490517 /Common/VMware-View_default.app/VMware-View_default:Common:3da19544: User-Agent header is absent or empty
13:07:29 PDT 2017 notice MyF5 tmm1[8211] 01490500 /Common/VMware-View_default.app/VMware-View_default:Common:3da19544: New session from client IP 10.24.0.157 (ST=/CC=/C=) at VIP 10.160.153.7 Listener /Common/VMware-View_default.app/VMware-View_default_proxy_https (Reputation=Unknown)
13:07:32 PDT 2017 notice MyF5 apmd[10392] 01490010 /Common/VMware-View_default.app/VMware-View_default:Common:3da19544: Username 'MyUserName'
Authentications are successful when accessing via a browser of VMWare View client. Same behavior on APM v11.6.1 and 12.1.2
I do appreciate any feedback or guidance. Thanks!