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gg234_32466's avatar
gg234_32466
Icon for Nimbostratus rankNimbostratus
Jun 27, 2013

Urgent persistance connection issue

Hi,

 

We are running BIGIP version 10.2.4 with LTM.We are load balancing our ISP connections using BIGIP recently some users are complaining about the connection session issues.

 

 

Problem

 

If a users is trying to connect to https website this will open session and goes to our ISP 1 and after some time the same user try to click on some other link on the same website it goes to ISP 2 so for the same website vendors are seeing two different IP's because of this users are not able to complete any transactions.

 

 

Can you please let me know where i can chek the issue in BIGIP and how to fix this issue.

 

Thanks for your help

 

config
design

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  • hooleylist's avatar
    hooleylist
    Icon for Cirrostratus rankCirrostratus
    Jun 27, 2013

    Do you have destination address persistence enabled on the outbound virtual server?

     

    https://support.f5.com/kb/en-us/products/big-ip_ltm/manuals/product/ltm_configuration_guide_10_1/ltm_persist_profiles.html

     

     

    Aaron

     

  • gg234_32466's avatar
    gg234_32466
    Icon for Nimbostratus rankNimbostratus
    Jun 28, 2013
    Default persistence profile configured as none so no destination address persistence enabled