unable to contact big ip-device

Question

I have two big-ip 3900 in active-passive mode.&nbsp;
I m using 11.3.0 version ,hotfix6 and LTM and ASM.&nbsp;
when I want to access active device from gui ,I have an error like "unable to contact big-ip device"&nbsp;
 I made this active device passive and then I tried to access this device , I didn't see this error.&nbsp;
what can be the problem?is anyone experienced this isuue?&nbsp;

nitass · Answer

when I want to access active device from gui ,I have an error like "unable to contact big-ip device"it is intermittent, isn't it? usually what gui page do you get the error?

el_jefe · Answer

Try restarting tomcat if you can get to the command line. I have seen tomcat get frozen up before, while TMM keeps running merrily away.

el_jefe · Answer

Try restarting tomcat if you can get to the command line. I have seen tomcat get frozen up before, while TMM keeps running merrily away.

sukru_isik_8872 · Answer

ı was having this error continuosly. 
&nbsp; I restarted  the tomcat from command line and reboot the device .now web gui is working.I hope that doesnt  happen again. 
&nbsp; thanks all your help.

sadorect_151355 · Answer

How do you restart tomcat from the tmsh

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unable to contact big ip-device

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