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TLL_91858's avatar
TLL_91858
Icon for Cirrus rankCirrus
Mar 07, 2013

License and Sync

I just had to relicense my HA Pair, which did not go well. After the license key was input and dossier added, the box went to Restarting Configuration Utility, and hung there. After about 60 minutes, I did a full_box_reboot, and it appeared to come up ok. I then did the same to my second unit, and it hung also, waited about 30 minutes, full_box_reboot, and it appeared to come up ok.

 

Then it got strange, I did a config sync device to group. Unit 1 shows In Sync, and Device Management shows all boxes are in sync. Unit 2 shows "Not All Devices Synced" but the Device Management-Overview shows all devices are in sync.

 

Are they in sync or not??

 

 

Tom

 

 

 

config
design

7 Replies

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  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    Mar 07, 2013
    Tom,

     

     

    I've not experienced your issue with re-licensing the boxes. However, I have had something similar re syncing. In the end I simply removed the big-ip reporting the issue (unit 2 in your case) from the device group and then re-added it. This seemed to do the trick. I had this issue on an early 11.x release (can't remember which one now) but I've not had it since being on 11.2.x. Interested to know if the above works and what version you're running.

     

     

    Rgds

     

    N
  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Mar 07, 2013
    After the license key was input and dossier added, the box went to Restarting Configuration Utility, and hung there.is this relevant?

     

     

    sol13522: The automatic license reactivation method may stall or time out

     

    http://support.f5.com/kb/en-us/solutions/public/13000/500/sol13522.html

     

     

    Then it got strange, I did a config sync device to group. Unit 1 shows In Sync, and Device Management shows all boxes are in sync. Unit 2 shows "Not All Devices Synced" but the Device Management-Overview shows all devices are in sync.what is "tmsh show cm sync-status" output?
  • TLL_91858's avatar
    TLL_91858
    Icon for Cirrus rankCirrus
    Mar 07, 2013
    Nathan,

     

     

    I'll give it a shot in the early AM, as I haven't been able to get a window of time to try this.

     

     

    Tom

     

  • TLL_91858's avatar
    TLL_91858
    Icon for Cirrus rankCirrus
    Mar 07, 2013

    It is only relevant in the sense that the issue started immediately following that action, and I used manual reactivation method.

     

     

    Output shows

     

    Color red

     

    Status Not All Devices Synced

     

    Summary unit2 did not receive the last sync successfully ...

     

     

    - Recommended action: Synchronize /Common/unit1 to group /Common/device_trust_group

     

     

    -- which I've done, and no change.

     

     

  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Mar 07, 2013
    Recommended action: Synchronize /Common/unit1 to group /Common/device_trust_groupcan you try this on unit1?

     

     

    sol13887:Forcing a BIG-IP device group member to initiate a ConfigSync operation

     

    http://support.f5.com/kb/en-us/solutions/public/13000/800/sol13887.html
  • TLL_91858's avatar
    TLL_91858
    Icon for Cirrus rankCirrus
    Mar 08, 2013
    Nitass,

     

    Unfortunately, I tried Nathan's solution first, and that worked, so I can't say if following the path you're suggesting would fix the problem.

     

     

    Nathan,

     

     

    Thanks for the suggestion, yes that worked.

     

     

    Tom

     

  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    Mar 08, 2013
    Tom

     

     

    Good news, thanks for letting us know.

     

     

    Rgds

     

    N