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atong_102484's avatar
atong_102484
Icon for Nimbostratus rankNimbostratus
Jun 09, 2006

Error: Not Found SSL VPN Device

If client encounte the error "Not Found SSL VPN Device" when connect to vpn, i can not fix this error even delete and reinstall all modules, and only can fix this error by reinstalling windows OS.

 

 

If I install F5 activeX with one power users account, it will return one error "create device error", and login with one administrators account, and reinstall all F5 activeX, but the error "Not Found SSL VPN Device" is always happened, I have done same operation on 5 PC, all are same. I have to reinstall OS to fix this problem.

 

 

Who can help me to fix this error? thank you for advance.
APM
remote access
security

6 Replies

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  • Alexander_Kova1's avatar
    Alexander_Kova1
    Historic F5 Account
    Jun 09, 2006
    To reinstall or uninstall VPN driver you can use https://firepass.name/vdesk/terminal/urvpn.exe from your server.

     

     

    - Alexander

     

     

  • atong_102484's avatar
    atong_102484
    Icon for Nimbostratus rankNimbostratus
    Jun 12, 2006
    With you help, now i can use SSL VPN.

     

    Thank you very very very very very very very much.
  • PC_46752's avatar
    PC_46752
    Icon for Nimbostratus rankNimbostratus
    May 06, 2009
    Hi,

     

    We had similar issue for our users in China. Tried https://firepass.name/vdesk/terminal/urvpn.exe - no go & issue persists. Any workarounds? would downloading a package from admin-console and SMS push help?.
  • blacksan_10396's avatar
    blacksan_10396
    Icon for Nimbostratus rankNimbostratus
    May 06, 2009
    Did you use the tool on the Firepass client download page to uninstall the vpn components? it is the same tool used to diagnose problems but it will also remove all components. It is worth a shot.