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member123_60341's avatar
member123_60341
Icon for Nimbostratus rankNimbostratus
Sep 05, 2009

ASM error - policy builder is not running

 

We are having two LTMs with ASM in active/active mode (ver 10.1).

 

 

We have deployed security policy using policy deployment wizard.ASM is able to detect the file types and parameters.

 

 

Problem:

 

 

After some duration, the policy builder stops running.

 

Then we have to reconfigure the policy.Again it runs for sometime and then again the policy builder stops running.

 

 

Error: Policy builder is not running.

 

 

Any ideas what could be the possible cause?

 

 

Rgds./

 

Joe.
APM
app sec
security

2 Replies

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  • hooleylist's avatar
    hooleylist
    Icon for Cirrostratus rankCirrostratus
    Sep 07, 2009
    Hi Joe,

     

     

    I don't use the Policy Builder so I'm not sure why it would stop running. If you don't get an answer here, you might try opening a case with F5 Support on this.

     

     

    Aaron
  • zafer's avatar
    zafer
    Icon for Nimbostratus rankNimbostratus
    Jul 08, 2010
    Joe

     

     

    you can check log files and process it can be zombie process

     

     

    also you can stop start asm for workaround solution

     

     

    Note: Best practice deployment is Active-Standby

     

     

    zafer