This is the log from another computer, totally win7 vanilla, with a normal user with no admin privileges. I entered the Admin password after clicking on Network Access, but it still says "Error downloading components: Ingen tilgang".
We are running Firepass 6.0.3, build URM-6.10-20091009, with following HFs:
HF-132177-1
HF-89820-1
HF-131623-1
HF-134290-1
client is Windows 7 Enterprise 32-bit on an Acer Aspire One, under local User with no admin privileges, Admin password was entered several times to install components.
Thu Jan 14 12:50:35 2010 GMT (INST_HELPER:2304,868) log level has been changed to 0
Thu Jan 14 12:50:35 2010 GMT (INST_HELPER:2304,868) CInstHelper::Start() - !IsWinVistaOrHigher() 0x00002000
Thu Jan 14 12:50:36 2010 GMT (Win32SystemCheck:3176,3512) log level has been changed to 0
Thu Jan 14 12:50:37 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_FileVersion: C:\WINDOWS\system32\wtsmpfltNotObj.dll GetFileVersionInfoSize() fail
Thu Jan 14 12:50:37 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_MD5: CreateFile() fail
Thu Jan 14 12:50:37 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_FileSize: CreateFile() fail
Thu Jan 14 12:50:37 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_LastModified: CreateFile() fail
Thu Jan 14 12:50:37 2010 GMT (Win32SystemCheck:3176,3512) log level has been changed to 0
Thu Jan 14 12:50:38 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_FileVersion: c:\windows\downlo~1\urxhost.dll GetFileVersionInfoSize() fail
Thu Jan 14 12:50:38 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_MD5: CreateFile() fail
Thu Jan 14 12:50:38 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_FileSize: CreateFile() fail
Thu Jan 14 12:50:38 2010 GMT (Win32SystemCheck:3176,3512) CPA_FileCheck::get_LastModified: CreateFile() fail
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1320) log level has been changed to 0
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1320) SGetRegistryAsString() - RegQueryValueEx(80000002, "SOFTWARE\Microsoft\Windows NT\CurrentVersion", "CSDVersion") error=183
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1320) Request to install/update control (clsid="{E0FF21FA-B857-45C5-8621-F120A0C17FF2}", codebase="https://firepass.tine.no/vdesk/terminal/urxhost.cabversion=6031,2009,1010,304")
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - requested versions 395249625 66191664 https://firepass.tine.no/vdesk/terminal/urxhost.cabversion=6031,2009,1010,304
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - URL="https://firepass.tine.no/vdesk/terminal/urxhost.cab" OutFileName=C:\Windows\Downloaded Program Files\urxhost.dll
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - rights flag bIsEnoughForActiveX = 0, m_bUseInstallerService = 1
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) srvGetServiceVersion() - CallNamedPipe() failed, GetLastError = 2
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - service version:0.0 service flag:0
Thu Jan 14 12:50:49 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - not enough rights in current user account
Thu Jan 14 12:50:50 2010 GMT (SUPERHOST:3176,1068) StartUserModeService() - enter
Thu Jan 14 12:50:50 2010 GMT (SUPERHOST:3176,1068) srvGetServiceVersion() - CallNamedPipe() failed, GetLastError = 2
Thu Jan 14 12:50:50 2010 GMT (INST_HELPER:4088,2584) log level has been changed to 0
Thu Jan 14 12:50:50 2010 GMT (INST_HELPER:4088,2584) CInstHelper::Start() - !IsWinVistaOrHigher() 0x00002000
Thu Jan 14 12:50:50 2010 GMT (SUPERHOST:3176,1068) SmartUpdateEx::StartUserModeService() - pHelper->Start err=0x80004005
Thu Jan 14 12:50:50 2010 GMT (SUPERHOST:3176,1068) ***USmartUpdateEx::RunObjectProc() - can't StartUserModeService.
Thu Jan 14 12:50:50 2010 GMT (SUPERHOST:3176,1068) USmartUpdateEx::RunObjectProc() - StartUserModeService() faied - quit