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Doug_123818's avatar
Doug_123818
Icon for Nimbostratus rankNimbostratus
Aug 19, 2013

EM 3.1.1 iHealth collection issues

Hi All, I try to collect health data using the iHealth Dianostics and keep getting "Failed to login to iHealth service(username/password incorrect)" I have been using our standard admin / password combo but no luck. Is there a unique password / location in the LTM's or in EM where this can be set? Or do I need to look somewhere else?

 

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  • Michael_Yates's avatar
    Michael_Yates
    Icon for Nimbostratus rankNimbostratus
    Aug 19, 2013

    Hi Doug,

     

    Are you referring to iHealth.f5.com? My EM's are running an older version, so I am unaware if EM 3.1.1 has an iHealth upload ability.

     

    The main iHealth Website requires a separate account with F5 (the same one you use to download new images or open up Support Tickets).