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mulhollandm_648's avatar
mulhollandm_648
Icon for Nimbostratus rankNimbostratus
Dec 02, 2013
Solved

big ip ltm factory reset

folks

 

i have a pair of ltms which i've lost the passwords for (they were setup by a consultant) so i don't have admin access or gui

 

i can access the console ok but can't get logged on

 

is there a hardware reset?

 

or will i have to log a call with f5 for a workaround?

 

thanks folks

 

APM
application delivery
performance
security
TMSH
  • Night_67217's avatar
    Night_67217
    Dec 02, 2013

    Hi,

     

    If you've got console access, you can connect the console cable, reboot, log on to single user mode [1], change root password, reboot again and then you've got ssh access. Once that's done, you can log on as root, go to "tmsh" and modify the admin password [2] and then you've restored GUI access as well.

     

    [1] http://support.f5.com/kb/en-us/solutions/public/14000/600/sol14662.html?sr=33545762 [2] (tmos) modify auth password admin changing password for admin new password:

     

    Hope this helps!

     

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  • Night_67217's avatar
    Night_67217
    Historic F5 Account
    Dec 02, 2013

    Hi,

     

    If you've got console access, you can connect the console cable, reboot, log on to single user mode [1], change root password, reboot again and then you've got ssh access. Once that's done, you can log on as root, go to "tmsh" and modify the admin password [2] and then you've restored GUI access as well.

     

    [1] http://support.f5.com/kb/en-us/solutions/public/14000/600/sol14662.html?sr=33545762 [2] (tmos) modify auth password admin changing password for admin new password:

     

    Hope this helps!