I'm trying to add some interfaces to our Big-IP VM and it isn't going well. When I add the interfaces, we already have 4 defined, we lose access to the configuration GUI and SSH access to the VM. The only way to access the Big-IP is through the console from the Virtual Center GUI. This is a documented problem with running Big-IP under VMware (CR 137616) but the workaround doesn't work for us. It says to run the command "rm /var/db/mcpd*", which we can't from the TMSH shell. Any ideas how to get this thing working would be greatly appreciated.

Can you not log in with an account that has Bash access? Can you do the following: 'run /util bash'

No, we can't run "run /util bash". We get the message "bash access has been disabled".

You need to add advanced shell access to your account on the device. This will allow you to log in with Bash access. Then when you want to run TMSH commands you just type TMSH and it will put you in there.

OK, how do I add advanced shell access to an account. It is not an option when I go into the configuration GUI -> System -> Users. I'm new to he F5.

Hi, Can you tell us which role is assigned to your user ? You should find Advanced Shell into "Terminal Access" parameter.

Problem adding network interface to VM for Big-IP 11.3

33 Replies

Kevin_Stewart
Employee
Dec 18, 2013
Can you not log in with an account that has Bash access? Can you do the following: 'run /util bash'
Dennis_Caffi_11
Nimbostratus
Dec 18, 2013
No, we can't run "run /util bash". We get the message "bash access has been disabled".
badmojo42_14014
Nimbostratus
Dec 18, 2013
You need to add advanced shell access to your account on the device. This will allow you to log in with Bash access. Then when you want to run TMSH commands you just type TMSH and it will put you in there.
Dennis_Caffi_11
Nimbostratus
Dec 19, 2013
OK, how do I add advanced shell access to an account. It is not an option when I go into the configuration GUI -> System -> Users. I'm new to he F5.
Thomas_Gobet_91
Cirrostratus
Dec 19, 2013
Hi,

Can you tell us which role is assigned to your user ?

You should find Advanced Shell into "Terminal Access" parameter.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  The role is Administrator and the Terminal Access is tmsh. The other selection is Disabled. This is the "admin" user. Should I create a new user? Also, how do I tell which version (Lab or trial) of Big-IP LTM VE we are running, or does that make a difference?
Thomas_Gobet
Nimbostratus
Dec 19, 2013
Hi,

Can you tell us which role is assigned to your user ?

You should find Advanced Shell into "Terminal Access" parameter.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  The role is Administrator and the Terminal Access is tmsh. The other selection is Disabled. This is the "admin" user. Should I create a new user? Also, how do I tell which version (Lab or trial) of Big-IP LTM VE we are running, or does that make a difference?
Thomas_Gobet
Nimbostratus
Dec 19, 2013
That makes no difference which version your BIG-IP is.

You have 2 options to connect into bash :

Create an other user account to give adminitrator role with advanced shell allowed.
Use root account which has advanced shell rights.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  Just tried to add another user. Selected "Administrator" as role but there were only 2 choices for Terminal Access, "Disabled" or "tmsh". This is getting very frustrating. I even placed a call to F5 support yesterday and haven't heard anything back yet. I can't believe anyone would actually pay money for this product.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  We are unable to login as root. I've been told once the initial setup config has run, root is disabled.
Thomas_Gobet_91
Cirrostratus
Dec 19, 2013
That makes no difference which version your BIG-IP is.

You have 2 options to connect into bash :

Create an other user account to give adminitrator role with advanced shell allowed.
Use root account which has advanced shell rights.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  Just tried to add another user. Selected "Administrator" as role but there were only 2 choices for Terminal Access, "Disabled" or "tmsh". This is getting very frustrating. I even placed a call to F5 support yesterday and haven't heard anything back yet. I can't believe anyone would actually pay money for this product.
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  We are unable to login as root. I've been told once the initial setup config has run, root is disabled.
Thomas_Gobet_91
Cirrostratus
Dec 19, 2013
And what about using root account ? Can you tell us what version you're running on (not VE, lab or something like that) but the result of this command :

show sys version
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  Results are: Product BIG-IP Version 11.3.0 Build 2806.0 Edition Final Date Tue Nov 13 22:34:00 PST 2012
Thomas_Gobet
Nimbostratus
Dec 19, 2013
And what about using root account ? Can you tell us what version you're running on (not VE, lab or something like that) but the result of this command :

show sys version
- Dennis_Caffi_11
  Nimbostratus
  Dec 19, 2013
  Results are: Product BIG-IP Version 11.3.0 Build 2806.0 Edition Final Date Tue Nov 13 22:34:00 PST 2012