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Sulaiman_85782's avatar
Sulaiman_85782
Icon for Nimbostratus rankNimbostratus
Apr 22, 2014

Unable to discover Device with EM

Hi

 

I am trying to get a device discovered with the Enterprise Manager and it keeps giving the following error: Could not determine if device is on chassis specific address for device with access address '10.10.10.10': Error getting cluster names: iControl error: 'iControl::char*:SOAPException: 'Unexpected return code: 401 F5 Authorization Required, Invalid Certificate''.

 

The device was previously Discovered by the Enterprise Manager, my secondary device is also able to discover it when I remove and re-add. I am thus not sure why I am getting the error when trying to re-add it again.

 

2 Replies

  • TechNTactical_1's avatar
    TechNTactical_1
    Historic F5 Account

    Looks like some sort of device certificate issue. Are you using the self signed certificates that came with the devices or are you using something different? Is the self signed device cert expired? Is the device in an HA pair?

     

    • Sulaiman_85782's avatar
      Sulaiman_85782
      Icon for Nimbostratus rankNimbostratus
      Hi The device has certificates that has been assigned by our CA and it is also not in an HA Pair. I have another Enterprise Manager and that is discovering the device without issues.