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Alain_Morin_147's avatar
Alain_Morin_147
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May 29, 2014

Get logs from virtual server traffic

I have a problem where clients are loosing their application connection to a node behind a BIG-IP LTM version 11.3.0 every 5 minutes. This behaviour does not occur when the client application makes a connection directly to the node. I want to be able to log traffic to a specific virtual server for troubleshooting. I can not find how to implement this.

 

6 Replies

  • Kevin_K_51432's avatar
    Kevin_K_51432
    Historic F5 Account

    Hi Alian, There are various methods for collecting connection related data. Every five minutes sounds like a TCP timeout issue on the surface. If it is TCP, this particular method would offer some useful diagnostic data:

     

    http://support.f5.com/kb/en-us/solutions/public/13000/200/sol13223.html?sr=37748182

     

    Kevin

     

  • You are absolutely right. It is a TCP reset issue. Here is the error: May 29 10:08:31 VTI-PIE5-LB03 err tmm[9052]: 01230140:3: RST sent from 172.29.243.26:3080 to 172.29.240.231:2040, [0x16ba965:945] {peer} Flow expired (sweeper) (idle timeout) May 29 10:08:31 VTI-PIE5-LB03 err tmm[9052]: 01230140:3: RST sent from 172.29.243.26:2040 to 172.26.68.21:3080, [0x16ba965:945] Flow expired (sweeper) (idle timeout) I can see that the BIG-IP is resetting its connection to both server node and client. Is this normal? How can I eliviate that?

     

  • Kevin_K_51432's avatar
    Kevin_K_51432
    Historic F5 Account

    Hi Alain, The TCP profile's "Idle Timeout" could be lengthened which would consume more memory as it holds connections open. Be careful about disabling this, but it is possible as a last resort. Tweak this a bit to alleviate some of these resets first? It would seem the best option however would be to have client or server enable keep-alives.

     

    Kevin

     

  • Kevin_K_51432's avatar
    Kevin_K_51432
    Historic F5 Account

    It's worth a try and seems like a harmless option. I was thinking that setting stops remote device from sending reset to BIG-IP. In this case, seems BIG-IP is resetting due to not receiving traffic from remote(s)? Each side should probably have keep-alive enabled.

     

    Kevin

     

  • Thank you for your advices. I will try keep-alives to see if it solves the issue

     

    Regards, Alain