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ghost-rider_124
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Jul 16, 2014

OWA with Symantec Enterprise Vault

Hello Experts

 

I am doing load balancing for OWA and its working fine but symantec enterprise vault is not working. Is there anything special I need to do for this?

 

Regards,

 

GR

 

4 Replies

  • Is this LTM only, or APM? Enterprise Vault seems to only use an internal hostname, and doesn't like it if the wrong hostname is passed to it. Historically I've had to use iRules to modify the hostname in both directions, ie. rewriting clientside OWA hostname to enterprise vault internal hostname in HTTP_REQUEST, and also having to rewrite both Location headers in redirects and links embedded in the page via a REWRITE profile. It's not trivial unfortunately, don't know if it's changed since I had to do this a few years ago.
  • check what ports enterprise Vault use.

     

    however try using a Virtual server with the same IP of your OWA Vs but listening to all ports. This VS has to be associated a pool containing CAS servers also listening on all ports.

     

    Apply persistence and SNAT automap if needed.

     

    good luck,

     

    hheredia

     

  • You may want to review the following information - http://www.symantec.com/docs/TECH166086.

     

    Also, does EV work if you bypass the load balancer?

     

    Regards, Patrick

     

  • Today I get rid of the compression Profile defined in the Virtaul server corresponding to OWA services and works like a charm.

    For some reason, when EV XML traffic gets compressed by LTM, it adds/modify some XML information and that's what causes all the problem.

    We're monitoring services in order to validate if things are still going well. If so, then i'll modify compression profile and suppress every entry corresponding to XML:

    application/(xml|x-javascript|javascript|x-ecmascript|ecmascript)
    

    thus letting other objects to be compressed.

    Hopes this late advice helps.

    Regards.

    hheredia