Forum Discussion

kridsana_52318's avatar
kridsana_52318
Icon for Nimbostratus rankNimbostratus
Aug 14, 2014

ConfigSync issue on v.11.4.1 HF3 (update on 14/8/2014)

Hi Everybody,

 

I've HA pair with LTM v.11.4.1 HF3 , When I try to sync from Active unit to standby unit (by manage from standby unit). I got error when try to sync.

 

 

and when I try to sniff-update to see what problem It got error

 

 

Anybody experience this problem or know how to fix this?

 

Thank you in advance

 

12 Replies

  • have you checked /var/log/ltm in peer unit? look for mcpd log. it may give some clue.

     

    • kridsana's avatar
      kridsana
      Icon for Cirrocumulus rankCirrocumulus
      I forget to say that we can't access active unit due to unknown issue.
    • nitass's avatar
      nitass
      Icon for Employee rankEmployee
      i think you had better fix accessibility issue before starting troubleshooting this issue.
  • have you checked /var/log/ltm in peer unit? look for mcpd log. it may give some clue.

     

    • kridsana's avatar
      kridsana
      Icon for Cirrocumulus rankCirrocumulus
      I forget to say that we can't access active unit due to unknown issue.
    • nitass_89166's avatar
      nitass_89166
      Icon for Noctilucent rankNoctilucent
      i think you had better fix accessibility issue before starting troubleshooting this issue.
  • mcpd log that show is just like the picture

     

    no another mcpd log show

     

  • Hi

     

    have you seen the following thread?

     

    http://support.f5.com/kb/en-us/solutions/public/13000/900/sol13946.html

     

    I had similar issues and i ended up restarting the mcpd process to resolve problem.

     

    Graham

     

  • I forget to say that we can't access active unit due to unknown issue.

     

  • Shain_Singh_846's avatar
    Shain_Singh_846
    Historic F5 Account

    When you say you can not access the active device, is this via the mgt interface only, or all SelfIPs as well (if you have default allow options on those)? are you able to ping/telnet from the standby device to the active on your Sync interface? (e.g. ping 1.1.1.1).

     

    Are all the interfaces connected to the same switch infrastructure as it is quite serious that the point-to-point link between devices is an issue.