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Sekhar_176886's avatar
Sekhar_176886
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Jan 28, 2015

Cannot create CNAME for domain name

Hi,

 

I am using Zone runner in GTM to add CNAME to domain xyz.com, but it is not reflecting after adding the CNAME record. Can some one suggest solution to this problem?

 

4 Replies

  • Can you elaborate what you mean by "not reflecting"?

     

    Are you searching for the new entry? It is a case sensitive search. .

     

    Have you tried to query DNS for the new entry?

     

  • Not able to add CNAME for xyz.com.

     

    I was able to add host.domian.com as a CNAME to www.xyz.com but not able to add it to xyz.com.

     

  • Does xyz.com exist as an A record?

     

    It has to be configured in order to reference it as a CNAME.

     

  • Hi Sekhar,

     

    do you want to return a CNAME as a response for incoming DNS query (sometimes used as fallback method)?

     

    Or do you want the GTM Wide IP to listen for alternative names as well and to respond with an A-record?

     

    Thanks, Stephan