Forum Discussion

Alexandru_Atudo's avatar
Alexandru_Atudo
Icon for Nimbostratus rankNimbostratus
Aug 14, 2015

APM remote desktop resource issue

Hi everyone

I am working on a remote access solution using APM. I have configured a full webtop, portal links, network access, remote desktop resources, application tunnels, etc. I have ran into an issue using the remote desktop resources from the webtop. I currently have three setup, two terminal servers and one that is retrieved from a variable passed by the user on the logon page (their own desktop name). From outside the corporate network only the one passed by the user is working (these are users desktops with internet access), the terminal servers are not working (these do not have internet access), I am getting a cannot connect to remote server error. From inside the corporate network everything is working fine.

This is my virtual server setup:

            ltm virtual secure_access_testing_vs {
            destination 10.1.16.54:https
            ip-protocol tcp
            mask 255.255.255.255
            partition Secure-Access
            profiles {
                /Common/http { }
                /Common/httpcompression { }
                /Common/ppp { }
                /Common/rba { }
                /Common/rewrite { }
                /Common/serverssl {
                    context serverside
                }
                /Common/star_new_wildcard_4-23-2018_SHA-2 {
                    context clientside
              }
                /Common/tcp { }
                /Common/websso { }
                secure_access_testing { }
                secure_access_testing_cp {
                    context clientside
                }
            }
         source 0.0.0.0/0
            source-address-translation {
                type automap
            }
            vs-index 56
}

Here is a sample of tcpdump when trying to connect:

    05:27:07.316967 IP 10.1.29.97.ms-wbt-server > 10.180.146.127.49674: P 2557:2572(15) ack 540 win 63720 in slot1/tmm0 lis=/Common/vs-forwarding
    05:27:07.316971 IP 10.1.29.97.ms-wbt-server > mypublicip.49674: P 2557:2572(15) ack 540 win 63720 out slot1/tmm0 lis=/Common/vs-forwarding
    05:27:07.316972 IP 10.1.29.97.ms-wbt-server > mypublicip.49674: P 2557:2572(15) ack 540 win 63720 in slot1/tmm0 lis=/Secure-Access/secure_access_testing_vs

I think Im missing a setting somewhere to make this work, but I have no idea where, I have tried switching a bunch of things but the problem is still there.

System information: F5 VIPRION cluster 2 blades Version 11.6.0 Build 5.0.429 Edition Hotfix HF5

Has anyone seen this issue before?

Thank you