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ipasos_215346's avatar
ipasos_215346
Icon for Nimbostratus rankNimbostratus
Aug 21, 2015

The requested parent profile (clientssl) was not found

 

I need help because I get the next error not want to synchronize if I could help them with this Annex cuetión logs.

 

Thanks in advance

 

Log:err mcpd[6643]: 01020036:3: The requested parent profile (/Common/clientssl) was not found.

 

APM
application delivery
ASM Advanced WAF
BIG-IQ
LTM
security

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  • Hannes_Rapp's avatar
    Hannes_Rapp
    Icon for Nimbostratus rankNimbostratus
    Aug 24, 2015

    It rather looks like a typical v11.5,v11.6 BS with certificates/keys going missing from SSL profiles after the upgrade.

    Try the following:

    Go to 

    Local Traffic -> Profiles -> Clientssl
    -> Open the 
    clientssl
    default profile

    Include the 

    default.crt
    certificate and 
    default.key
    private key in the chain, click update.

    Reset device trust, and build a new sync/failover group.