Kevin_Anderson1
Sep 08, 2015Nimbostratus
Support Contracts on VIPRION
Howdy folks,
I'm looking for clarity on how to properly get support contracts on VIPRION gear. Assuming the following:
Hardware
- 1x BIG-IP VPR-C2400 VIPRION Chassis
- 1x F5-VPR-LTM-B2250 B2250 Blade
- 1x F5-ADD-VPR-BT-C2X00 Best Licensing Package
It's not well documented how to properly cover these devices. It sounds like we need a service contract on all 3 items individually -- is that correct? See below:
Support Contracts
- 1x F5-SVC-VPR-PRE-L1-3 for C2400 Chassis
- 1x F5-SVC-VPR-PRE-L1-3 for B2250 Blade
- 1x F5-SVC-VPR-PRE-L1-3 for Best Licensing Package
I know this is a question for my account manager and I have sent it to the team, but I'm looking for input from the community.