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Roger_126029's avatar
Roger_126029
Icon for Nimbostratus rankNimbostratus
Oct 05, 2015

APM VMware VDI - PCoIP - blank screen

Dear community,

 

We have ha problem implementing pcoip proxy with big-ip LTM/APM. We are using v12.0. We have implemented according to the actual manual: https://www.f5.com/pdf/deployment-guides/vmware-view5-iapp-dg.pdf (P 36 - 42) .

 

The following "special settings" are made:

 

  • SSL profile: DEFAULT:!DHE:@STRENGTH and pcoip-default-sni

     

  • Access policy: view.proxy_addr = expr {""} right before ressource assignment

     

Actual status:

 

  • HTML5 is working

     

  • Desktop selection is available inside View Client. -> Login and ressource assignment works.

     

After choosing a desktop the screen remains black. We ar not seeing any UDP traffic on PCOIP server (VDI client machine). Has anyone a idea what is wrong?

 

Thanks Roger

 

APM
application delivery
deployment
design
LTM
security

3 Replies

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  • Michael_Koyfma1's avatar
    Michael_Koyfma1
    Icon for Cirrus rankCirrus
    Oct 05, 2015

    view.proxy_addr is assigned an empty value. Do you have a real IP address defined on your BIG-IP? Does the FQDN that you access the BIG-IP virtual server with resolve to that IP, or is it NATed upfront? If it's not the real IP, you need to define the real public IP that the FQDN maps to in the quotes there.

     

    The symptom signifies that PCOIP UDP traffic is not able to be passed either due to misconfiguration(like the variable value above) or being blocked at the firewall upstream.

     

  • Roger_126029's avatar
    Roger_126029
    Icon for Nimbostratus rankNimbostratus
    Oct 05, 2015

    Hi Yes, FQDN -> IP mappings are correct on client and server side. At the moment there is no NAT configured. Therefore view.proxy_addr has the VS IP. AFM/ASM on big-ip is not installed. For testing purposes there is no firewall between virtual client and big-ip. Any suggestions?

     

    • J_Hord's avatar
      J_Hord
      Icon for Nimbostratus rankNimbostratus
      Aug 19, 2016

      having the same issue running 12.1 HF1. did anybody ever find a resolution for this issue?