Forum Discussion
5 Replies
- Madhu_RajagopalEmployee
Hi Isaiah,
I am assuming you have a registration key (regkey) and are trying to license the LineRate instance. If so:
- the regkey is required to acquire a license from the licensing server
- In order to contact the licensing server you need to ensure that LineRate has access to the internet either via one of the interfaces or a default route.
Check that you can ping to activate.f5.com using bash mode.
Once you are able to ping this site, refresh the license status using the command: license refresh base https://docs.lineratesystems.com/087Release_2.6.1/200CLI_Reference_Guide/Exec_Commands/License_Mode_Commands_(exec)
The getting started guide on configuring licensing may be of aid: https://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_Licensing
Please reach out to us for any further question. We are here to help.
Regards
Madhu
- Madhu_RajagopalEmployee
Hi Isaiah,
Please run this command in bash mode:
ping activate.f5.com
If you are still have trouble resolving activate.f5.com, please ensure that your interface has access to the internet.
In the meantime you may manually install a license using the instruction at step 9 at this docs link: https://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_LicensingActivating_a_Starter_Edition_License
Regarding ports to open on your firewall, 443 is enough to license the LineRate system. You do not need to open port 8443 unless you are going to be accessing the LineRate system from outside of your corporate network.
Can you please clarify what type of license you are trying to acquire: starter (free) or paid?
Regards Madhu
- Madhu_RajagopalEmployee
Hi Isaiah,
Thanks for the information. This gives me a better picture of where you are at in setting up LineRate.
Regarding your request for a prerequisite list for a VM to communicate externally to facilitate licensing:
- VM configured with at least one network interface that is NAT or bridge type and on a subnet that has a route to the internet
- Port 443 open to communicate to the licensing server that is on the internet
- Choose the interface in point 1 above on LineRate as the management interface for configuration. Please refer to the following manual page for details. https://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/200Configuring_Management_Access
All this relies on how the interfaces on the VM are configured i.e. NAT, Bridged etc. You may need to understand that first.
Let us know how you go.
Regards
Madhu
- Madhu_RajagopalEmployee
Hi Isaiah,
Let us take it from the beginning. Please do the following in the CLI to clear licensing:
no licensing
no phone-home
In order to manually activate, do the following in the CLI (in config mode):
licensing
regkey
Then follow step 9 (To manually install the license) at this link: http://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_Licensing
Let us know how you go.
Madhu
- Madhu_RajagopalEmployee
Hi Isaiah,
Thanks for the update. Based on this error, and the fact that you are using the starter edition, the LineRate system do not seem to have connectivity to the internet. This is need to upload a bundle to our licensing server and activate the manually installed license.
As I have mentioned before, you will need to check your interfaces in LineRate so that at least one of them has connectivity to the internet or a route added. Please see steps 4-7 of the getting started guide: http://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_Licensing
Once you have able to confirm network connectivity, the phone-home should work as expected thereby activating your LineRate system.
For example, the 'show ip interface brief' output of my unlicensed instance in VMware is:
UNLICENSED:LROS(config-licensing) sh ip interface brief
Interface IP Address Status Protocol
em0 192.168.119.128/24 up up
em1 192.168.99.139/24 up up
em2 192.168.112.165/24 up up
lo0 ::1/128 up unknown
lo0 127.0.0.1/8 up unknown
UNLICENSED:LROS(config-licensing)
I know that em0's subnet has connectivity to the internet and it is configured for DHCP.
Please provide the output of the following commands:
- show ip interface brief
- show ip route
Regards
Madhu