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Rosieodonell_16's avatar
Sep 08, 2016
Solved

Issues connecting view 6.2.2 with F5

Currently upgrading our view infrastructure from to Horizon View 6.0.1 to 6.2.2. I had one of our server guys fire up a 6.2.2 view server and connected directly to the server with my F5. I get an error that says "You are not entitled to that desktop or application". The SSO works fine and shows my pools but when i click the VDI desktop, the error pops up.

 

When i connect directly to the server using the view client (bypassing the F5) it connects fine and no error. I seem to have access to the pool on vmware side. Has anyone else seen this?

 

I am on 12.1.0 hot fix 1 code.

 

  • Not sure if this was a bug or not, but it turns out you can't have both a 6.2.2 pool and a 6.0.1 on the same webtop. Tested this by rebuilding the entire webtop piece by piece and having both caused the issue.

     

    When we upgraded my production environment to 6.2.2. Just made sure the older pool was removed and everything is working fine!

     

1 Reply

  • Not sure if this was a bug or not, but it turns out you can't have both a 6.2.2 pool and a 6.0.1 on the same webtop. Tested this by rebuilding the entire webtop piece by piece and having both caused the issue.

     

    When we upgraded my production environment to 6.2.2. Just made sure the older pool was removed and everything is working fine!