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Domel_163525's avatar
Domel_163525
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Sep 16, 2016

Network Access - configuration read timed out/Failed to download configuration

Hello guys,

 

So I have followed this manual to add Network Access to our existing page but it looks like it keeps failing every time when trying to connect. I have tried Win10 as well as MAC OS using different browsers (IE. Edge, Safari, Chrome) and getting the same error message:

 

TUNNEL_SERVER_READY_CHECK - configuration read timed out Failed to download configuration (error: 0)

 

https://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm_config_10_2_0/apm_config_networkaccess.html

 

What am I missing here..?

 

2 Replies

  • Josiah_39459's avatar
    Josiah_39459
    Historic F5 Account

    Sounds like a network level timeout. Have you tcpdumped between the client and the virtual server? Or it could be an internal port blocked by security software (see: https://support.f5.com/kb/en-us/solutions/public/17000/300/sol17372.html?sr=57214299)