Configuration loading error: high-config-load-failed
Hello guys,
We were running 11.6.0.6.0.442-HF6 with following Licensing Information
Licensed date : 20130912 Service check date : 20151123 Service Status : As of 2015-11-23 this system has an active service contract.
Recently we re provisioned resources on that box, which required device reboot. Device rebooted successfully and we tried to re-activate license. After that F5 is unable to load configuration. Tried to restore from recent ucs backup:
tmsh load sys ucs /var/tmp/ltm001-gs1.2017-02-14.ucs Saving active configuration... Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem. Error backing up current configuration. Product : BIG-IP Platform: C113 Version : 11.6.0 Edition : Hotfix HF6 Hostname: ltm001-gs1.net Installing --full-- configuration on host ltm001-gs1.betgenius.net Installing configuration... WARNING: This system's device certificate uses a key size that is considered insecure. It is strongly recommended that you use a certificate with a key size of at least 2048 bits. Installing the license file... Post-processing... Reloading License and configuration - this may take a few minutes... Feb 16 19:40:38 ltm001-gs1 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- Syntax Error:(/config/bigip.conf at line: 7396) "/betstream/getEvents" unknown property Feb 16 19:40:45 ltm001-gs1 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- Syntax Error:(/config/bigip.conf at line: 7396) "/betstream/getEvents" unknown property Configuration loading error: high-config-load-failed For additional details, please see messages in /var/log/ltm
WARNING: There were one or more errors detected during installation. Check the error messages and take the proper actions if needed. ERROR: UCS installation failed. Operation aborted. /var/tmp/configsync.spec: Error installing package Config install aborted. Unexpected Error: UCS loading process failed.
Booting back to previous 11.4 version solves loading configuration issue, but then booting back and try restore 11.6 current config fails.
Is it active service contract issue? Version : 11.6.0 should be covered with our Service check date : 20151123