F5 APM Citrix HTML5 Client does not load?
Hi all,
We recently setup F5 Citrix VDI on F5 LTM/APM 11.6.0HF6. For deployment we used the official iApp VDI Template .
When connecting with the Citrix Plugin everything is working fine and the Citrix Desktop is loading. But if we try to connect without the plugin and use HTML5 Client instead after clicking the Desktop icon a new tab opens in the browser but nothing happens then. After a while we see the following error in the browser (IE or Chrome):
Error
Citrix Receiver cannot launch app
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Please verify that the ICA connection is available and that the server address is present.
We also did some tcpdump captures and see that the last tcp/https requests from f5 towards the Storefront servers will be sent but no repsonse comming back. After 30-45 sec. we just see some TCP RST comming back from the Storefront servers.
I also found the following article: https://support.f5.com/csp/article/K16462
But could not find any related logs in /var/log/apm. Any ideas why only the Citrix HTML5 client is not working as expected?
Thanks a lot Regards Thrillseeker