Forum Discussion
3 Replies
- Kyoki_334318Nimbostratus
Also when I view the access report from my attempt to gain access it say "User chose option:0 when i clearly select option 2: Email. When i did a packet capture F5 can establish connection with the email server however no response were seen. It also stated that the user cant be verified.
- Chris_GrantEmployee
I would recommend (if you can) that you fail back to the working install, take a packet capture, log all relevant session details, document all that information somewhere off box, boot back to 13 and repeat the tests. Make sure you have qkviews from both.
So you would have two sets of matching data to compare. You could then open a case with support if you were not able to determine the cause of the problem.
- Kyoki_334318Nimbostratus
Thank you for your help and reply. Smile