Forum Discussion

Rosieodonell_16's avatar
Rosieodonell_16
Icon for Cirrus rankCirrus
Nov 27, 2017

F5 12.1.2 code - Possible Mac OSX version 10.13.1 (High Sierra) issues timing out

Currently upgraded to Big-IP 12.1.2 build 2.0.276 Hotfix HF2 and i am starting to see trouble tickets of MAC users (running OSX 10.13.1) not being able to connect to Login pages presented by my F5. The user usually gets a a timeout error.

 

I tried it on a MAC of my own and I was unable to reproduce the error so it seems to randomly affect my users. Also, these users have issues with vdi connections as well. Just wondering if anyone else is having issues with MAC users since upgrading to the latest code?

 

APM
BIG-IP
security

4 Replies

Sort By
  • Rosieodonell_16's avatar
    Rosieodonell_16
    Icon for Cirrus rankCirrus
    Dec 04, 2017

    Looks like High Sierra is not supported on 12 code. I am going to upgrade to 13 code and see if that fixes my issues. I will respond back with a solution if this fixes my issues!

     

  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Dec 05, 2017

    please do indeed, i have looked into support for high sierra in the past on 12 and didn't find anything it wouldn't be the case.

     

  • Rosieodonell_16's avatar
    Rosieodonell_16
    Icon for Cirrus rankCirrus
    Dec 06, 2017

    So upgrading to the newest 13 code (hotfix 3) fixed all my issues. The release notes for 13 code said it did support the newer MacOS.

     

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP
      Dec 10, 2017

      thanks for reporting back, gonna remember this.