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Did it ever work? are you using different VPN clients on that system?
Same version of the VPN software as on the BIG-IP?
Check the logging, put it on debug level and check again.
am trying to connect to my client with F5 on my Windows 10 laptop, but do not succeed in this. I see F5 Initializing, Connecting, Opening, Authenticating -> Disconnected, and the screen closes immediately
Did it ever work? are you using different VPN clients on that system?
Same version of the VPN software as on the BIG-IP?
Check the logging, put it on debug level and check again.