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Dev_56330's avatar
Dev_56330
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Feb 26, 2018

SharePoint 2013 Timeout when editing office documents

Hi, looking for assistance with an issue I am having with SharePoint and integration with LTM+APM. I have users who check out documents for editing though the session seems to timeout prematurely requiring the user to sign back in prior checking in and uploading. There are a lot of irules out there on DevCentral though I am curious if F5 has a supported fix or KB on this.

 

7 Replies

  • Is the persistent cookie value typically the fix for issues such as this? What is the difference between this value and cookie persistence via LTM?

     

     

  • f51's avatar
    f51
    Icon for Cirrostratus rankCirrostratus

    Hi Dev, are you getting anything related to file corrupted something like that. If possible can you please share your configuration. I am facing that issue. If you share it that might be helpful to me. Thanks in advance.

     

  • f51's avatar
    f51
    Icon for Cirrostratus rankCirrostratus

    Change your tcp timeout settings and try it.

     

    • Thanks Shri@. Is there an F5 article surrounding this issue? I would only be able to change during a maint. window so I would like to have more of a difinitive answer. Thanks!

       

    • Dev_56330's avatar
      Dev_56330
      Icon for Cirrus rankCirrus

      Thanks Shri@. Is there an F5 article surrounding this issue? I would only be able to change during a maint. window so I would like to have more of a difinitive answer. Thanks!