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sindhe22f5_3548
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Mar 06, 2018

F5 is taking more than 50 mins to reboot

Hello

 

Actually i am downgrading F5 device from 12.1.0 to 11.6.0 after selecting the boot location and then clicked on activate after that F5 reboots but now its almost 55 mins it's still showing reboot in progress.

 

Can any one help me right now what should i do and also i dont have access of F5 hardware right now because its is in datacentre which is far away from my office.

 

4 Replies

  • You cannot downgrade from v12 to v11. When upgrading, you must ensure one partition remains with old version as a fallback option.

    Did you click "install configuration" when rebooting to v11 from v12? If yes, your best bet is to do a clean install of v11, and manually migrate your configuration back to v11. On your v12 boot location, look for your configuration elements in

    /config
    directory, or just use an UCS image backup from v11 (if you have one).

  • Your configuration probably did not install and it may have reverted to default management IP address. If it's a physical appliance, you may be able to access it with AOM (Always On Management) IP address. If that's not setup or if the box does not support AOM, you're out of luck here.

     

    Do you have a contact with someone who is present at the data center? Either boot it back to v12 partition, or ask him to use the front panel to configure management IP to what it should be (he can also confirm if this has changed)

     

  • Chances are your configuration move from 11 to 12 has a few lines of code in the BIGIP configuration the new version doesn't like. It is stuck in a reboot loop.

     

    If you have terminal access run the following

     

    tmsh load /sys config

    It will show you an error like such ...

     

    0107146f:3: Self-device state mirroring address cannot reference the non-existent Self IP (101.10.xx.xx); Create it in the /Common folder first. Unexpected Error: Loading configuration process failed

     

    If this is similar to the error do the following

     

    cd /config vi bigip_base.conf

    once in vi press '/' perform a search on the IP listed as the self ip that causes error comment out the IP address (two sections in this case)

     

    :X to save out of VI

     

    tmsh load /sys config

    Should load successfully once all invalid IP addresses are removed, in the event it does not it will present another IP address in error, in this event comment out the other IP address and reload the configuration once again

     

    once the configuration is loaded run the following

     

    shutdown -r now

    This will reboot into the volume.