Forum Discussion

Guilherme_1990_'s avatar
Guilherme_1990_
Icon for Nimbostratus rankNimbostratus
Jul 19, 2018

Unable to Assign Resource on Access Policy

I'm running TMOS 13.1 Virtual Edition pair with a Sync Only device group, and everytime that I try to assign a resource type box (like Advanced Resource Assign, AD Group Resource Assign or Resource Assign) to an APM policy I recieve the following message:

 

"Unable to find 'status' in Load response for 'editActionDialogue'... Dialogue loading has failed."

 

So I can't complete the policy configuration, all other components like logon pages, auth, queries, endpoint security etc. I can create and edit as normal.

 

Have someone already seen this problem ? Looks like a bug.

 

APM
application delivery

2 Replies

Sort By
  • youssef1's avatar
    youssef1
    Icon for Cumulonimbus rankCumulonimbus
    Jul 19, 2018

    Hello,

     

    I did not find anything on the subject rated F5.. and to be honest i never had this problem and i work a lot on apm.

     

    Can you change your browser and test againg.

     

    And if th problem persist can you restart APM?

     

    Just be carefull if you apm is in produciton it can disturb traffic during a few second.

     

    You are in cluster or standalone mode?

     

  • juan's avatar
    juan
    Icon for Nimbostratus rankNimbostratus
    Nov 15, 2018

    Hello Guilherme. Did you find a solution for that issue? We're facing the same situation. We get the error: Unable to find rootNode 'message' in Load response for 'editActionDialogue'... Dialogue loading has failed when adding a Resource Assign box...... We're running version 13.1.1 on a Vmware ESXi platform. Thank you!.