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Al_Taj_362580's avatar
Al_Taj_362580
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Sep 02, 2018

BMC Smart IT - F5Loadbalancer

Dear Experts ,

 

I created Smart IT Loadbalancer and it working fine only with login page .....

 

Case :

 

If you are open loadbalancer the smart it login page appear and when you are add the credentials and try to login browser gives me blank page and return to the login page again,but if I going directly to any smart it server i can login smoothly without any issue .

 

Looking for your reply .....

 

Thanks

 

7 Replies

  • Please provide some more information like;

     

    How many pool members do you have setup?

     

    Are you using a persistence profile?

     

    What is your SSL config etc?

     

    Someone can then hopefully help you out with an answer or two.

     

  • Thanks AMG ,

     

    Please check the below points which you requested

     

    1-How many pool members do you have setup?

     

    2- Are you using a persistence profile?

     

    NO

     

    3- What is the SSL config. ?

     

    Thanks :)

     

  • Thanks amintej for your reply .

     

    Can you clarify your reply, Please ?

     

    Thanks

     

  • Yes,I guess your setup needs persistence, the behaviour you described is the typical problem when persitence is required but it is not configured: first request goes to 1st server, the request for the login is a new one established to the second one but this server did not konw anything about the first connection.

     

  • Well , your clarification logically, so what i can do now ..... how i can solve it ?

     

  • Under LTM Profiles, Persistence create a new profile based on Source Address, edit the timeout values as required.

     

    Then under the Virtual Server, Resources on the web GUI you have the option of selecting primary Persistence Profile. Change this to your newly created Source Address Persistence profile and Update.

     

    Start with this see if it works then can tweak or change the persistence to work better for you application.