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Mayur_371779's avatar
Mayur_371779
Icon for Nimbostratus rankNimbostratus
Dec 04, 2018

F5 upgrade is failing from 11v to 13v

Hi All, I am trying to upgrade device from 11.6.2 - Hotfix HF1 to 13.1.0.8. But it is getting failed. But getting below error.

 

profile /Common/Test_uat_ssl_profile requires a key Loading configuration process failed. "/usr/bin/tmsh -n -g load sys config partitions all " - failed. -- Loading schema version: 11.6.2 Loading schema version: 13.1.0.8 01070315:3: profile /Common/Test_uat_ssl_profile requires a key Unexpected Error: Loading configuration process failed. Full configuration load failed.

 

As per article https://support.f5.com/csp/article/K16098 I checked profile /Common/Test_uat_ssl_profile in F5 to update key there, But the Profile Test_uat_ssl_profile is not found in bigip.conf.

 

I dont understand then via device is giving above error while upgrading as this profile is not in F5 bigip.conf please help me asap.

 

application delivery
BIG-IP

7 Replies

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  • jurgenvdmark_14's avatar
    jurgenvdmark_14
    Icon for Nimbostratus rankNimbostratus
    Dec 04, 2018

    you can check the bigip_base.conf if you find any reference to this file. It also might be a file in the filestore (/config/files_d/Common_d/datasync_update_file_d)

     

    I would suggest to perform a grep -r 'Test_uat_ssl_profile' in the /config directory to see what it references to

     

  • Mayur_371779's avatar
    Mayur_371779
    Icon for Nimbostratus rankNimbostratus
    Dec 05, 2018

    Hey Mark, Thanks for your reply. I dont found any reference in bigip_base.conf for profile, also there is no datasync_update_file_d in /config/files_d/Common_d/ directory. We also tried command grep -r 'Test_uat_ssl_profile', no result found for this search.

     

  • RaghavendraSY's avatar
    RaghavendraSY
    Icon for Altostratus rankAltostratus
    Dec 05, 2018

    Can you please do below steps:

     

    1. Take UCS backup
    2. Do a mcpd reload touch /service/mcpd/forceload --If device is not VCMP clsh touch /service/mcpd/forceload --iF DEVICE IS vcmp Guest
    3. Reoot
    4. Then upgrade device from 11.x to 13.x and test it.
    • Mayur_371779's avatar
      Mayur_371779
      Icon for Nimbostratus rankNimbostratus
      Dec 05, 2018

      Hi Raghvendra, Yes, I will try this option. But before going to ask again client maintenance window, I need some workaround for this. Is there any other section there we can check that errored Profile Test_uat_ssl_profile? Is there any problem while going 11.6.2 HF1 to 13.1.0.8?

       

      I read F5 upgrade guideline, as per this we can upgrade directly from 11 to 13 version expect point releases.

       

  • RaghavendraSY_7's avatar
    RaghavendraSY_7
    Icon for Cumulonimbus rankCumulonimbus
    Dec 05, 2018

    Can you please do below steps:

     

    1. Take UCS backup
    2. Do a mcpd reload touch /service/mcpd/forceload --If device is not VCMP clsh touch /service/mcpd/forceload --iF DEVICE IS vcmp Guest
    3. Reoot
    4. Then upgrade device from 11.x to 13.x and test it.
    • Mayur_371779's avatar
      Mayur_371779
      Icon for Nimbostratus rankNimbostratus
      Dec 05, 2018

      Hi Raghvendra, Yes, I will try this option. But before going to ask again client maintenance window, I need some workaround for this. Is there any other section there we can check that errored Profile Test_uat_ssl_profile? Is there any problem while going 11.6.2 HF1 to 13.1.0.8?

       

      I read F5 upgrade guideline, as per this we can upgrade directly from 11 to 13 version expect point releases.

       

  • RaghavendraSY's avatar
    RaghavendraSY
    Icon for Altostratus rankAltostratus
    Dec 06, 2018

    You can upgrade directly from 11.x to 13.x. As per your update you are not seeing any configuration for Test_uat_ssl_profile. So just reload the mcpd database and then try upgrading the device and let us know the status.