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Steven_Huang_38's avatar
Steven_Huang_38
Icon for Nimbostratus rankNimbostratus
Dec 27, 2018

How to log in to the BIG-IP APM Configuration utility

Hi All,

 

My laptop OS version is windows 10 1809 and no internet connection with connected VPN.

 

I see this KB : https://devcentral.f5.com/questions/big-ip-edge-client-windows-10-1809-no-internet-connection-with-connected-vpn-61983

 

But I still didn't understand how to login BIG-IP APM Configuration utility.

 

The BIG-IP APM Configuration utility is the portal ? if so, how to connect to this portal ?

 

thanks.

 

BIG-IP
security

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  • AMiles_377865's avatar
    AMiles_377865
    Icon for Cirrocumulus rankCirrocumulus
    Dec 27, 2018

    Hello Steven,

     

    The issue with F5 VPN is a known Windows 10 bug that Microsoft released in this article.

     

    Their temporary work-around was as follows:

     

    "First off, you need to log in to the BIG-IP APM Configuration utility. In the app, navigate to Access > Connectivity / VPN > Network Access (VPN) > Network Access Lists. Navigate to the network access profile > Network Settings tab. To configure it for the client, you would need to click Advanced option. Otherwise, click Force all traffic through tunnel and tap on Update."

     

    Of course, Windows 10 version 1809 was released sometime in October, so hopefully by now they might have fixed the issue. You could just try upgrading your OS and seeing if they have fixed it.

     

    Once you've taken care of your connectivity issue, check out this article for accessing the APM Configuration utility through your network tunnel.

     

    Feel free to ask if you have any follow-up questions,

     

    Austin

     

    • Dylan_375544's avatar
      Dylan_375544
      Icon for Cirrocumulus rankCirrocumulus
      Dec 27, 2018

      If you do end up trying to upgrade windows 10, I would VERY highly recommend making a system image before hand, or at least backing up your important data. Windows 10 upgrades are notoriously terrible!

       

    • AMiles_377865's avatar
      AMiles_377865
      Icon for Cirrocumulus rankCirrocumulus
      Dec 28, 2018

      It depends a little on how your network access was configured, but the easiest way to access the BIG-IP APM Configuration utility from your VPN tunnel is to use your web browser once you have opened the connection. Type in the destination address of your management IP you created after following the steps described in this article. This brings you to the F5 management GUI, where you can navigate to the Access module and make changes.

       

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