Image not installing in new Fresh F5

Hi all,

 

I have tried to install image through CLI and GUI but i am getting below error. tmsh install sys software image create-volume volume HD1.3 or HD1.1

 

root@()(cfg-sync Standalone)(Active)(/Common)(tmos) show sys software

 

Sys::Software Status

 

Volume Product Version Build Active Status

HD1.1 BIG-IP 12.1.3 0.0.378 no failed (Failed to install.) HD1.2 BIG-IP 13.1.0.1 0.0.8 yes complete

 

Sys::Software Update Check

Check Enabled true Phonehome Enabled true Frequency weekly Status failure Errors 1