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Jason_Fortun_24's avatar
Jason_Fortun_24
Icon for Altocumulus rankAltocumulus
Feb 28, 2019
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Cannot update html5 Citrix Client Bundle zip file

I have Citrix html5 working via F5 APM but need to replace the current html5 citrix client bundle zip file with a new version but when I attempt to upload (via the Access>Connectivity:VDI>RPD>Citrix Client Bundles interface) I get the error "Cannot update HTML5 client package". Does anyone know what might be going on and how I can get the new bundle in place?

 

APM
application delivery
citrix
  • Jason_Fortun_24's avatar
    Jason_Fortun_24
    Apr 10, 2019

    To replace the bundle without having to recreate the entire iapp I went into the connection profile for my policy and temporarily redirected it to use the standard Citrix bundle- then deleted the html5 bundle and created it anew with the new zip file. Then I changed the associated client bundle back within the connection profile.

     

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  • DanS1234_355940's avatar
    DanS1234_355940
    Icon for Nimbostratus rankNimbostratus
    Mar 08, 2019

    Not sure if this is your problem... But if you created these resources using the Citrix iApp, you may need to disable strict updates in the iApp properties.

     

    Hope this helps!

     

    Dan

     

    • DanS1234_355940's avatar
      DanS1234_355940
      Icon for Nimbostratus rankNimbostratus
      Mar 13, 2019

      Hmmm... Instead of updating the Citrix Client Bundle profile you're currently using, can you create a new Citrix Client Bundle profile with the new file, then just switch the profile that the iApp uses to the new one? Not sure what's going on in your case.

       

      In the iApp there is a NOTE that says the HTML 5 Citrix Client support requires version 11.4 or newer with the latest hotfix applied. Maybe that's the issue?

       

      Dan

       

    • Jason_Fortun_24's avatar
      Jason_Fortun_24
      Icon for Altocumulus rankAltocumulus
      Mar 18, 2019

      I have tried that as well. I have a ticket open on this. I actually have html5 working, I just need to update the bundle with some new settings.

       

  • Jason_Fortun_24's avatar
    Jason_Fortun_24
    Icon for Altocumulus rankAltocumulus
    Apr 10, 2019

    To replace the bundle without having to recreate the entire iapp I went into the connection profile for my policy and temporarily redirected it to use the standard Citrix bundle- then deleted the html5 bundle and created it anew with the new zip file. Then I changed the associated client bundle back within the connection profile.