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F5_Jeff's avatar
F5_Jeff
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Nov 08, 2016

EUD ECC STATUS TEST FAILED

Hi all!

 

I performed EUD testing on our BIGIP 2000s device.

 

Upon finishing the test, there is one test that failed.

 

"ECC Status Test..........FAILED"

 

What is the possible cause od this error? And what can be done as a workaround to pass this test?

 

Thank you!

 

2 Replies

  • a_rosier_147081's avatar
    a_rosier_147081
    Historic F5 Account

    ECC is usually relating to memory test if I am not mistaken. Do not try and workaround a failed EUD (But you can try to completely power off the device; Wait some time (coffee) and power it back on to re-try the test).

     

    If after trying my above suggestion (in brackets), you still get the EUD error. Call F5 support, and get them to verify this is not a false positive (they will probably check to see if your EUD version is up to date and there are no internal issues/bugs reporting false positives for the platform). I advise you to say when you open the case, the exact steps that you took, otherwise they may ask..

     

    You do not want to run any system with bad memory. It will probably be okay for some time and then fail when you least want it to. Not only that, but memory issues can potentially cause all kinds of unpredictable behavior on a production unit.

     

  • a.rosier be sure to post your text as an answer because it certainly is that and in my opinion can be accepted as such.

     

    i totally agree with you. these tests are use to detrmine hardware issues and then contact F5 support to get the hardware replaced. you don't want to work around them or such.